Privacy Policy for Christian Couples Therapy Gilbert
Introduction
Welcome to https://christian-couples-therapy-gilbert.couplesresilience.com (hereafter referred to as “our website” or “we”). We are dedicated to providing a secure and confidential online environment for our users, especially when it comes to personal data protection. This Privacy Policy explains how we handle the privacy of individuals who visit, interact with, or use our website, applications, services, and related products (collectively, “services”). By using our services, you consent to the practices described in this policy.
Scope
This privacy statement covers all aspects of our services, including but not limited to:
- Our main website at https://christian-couples-therapy-gilbert.couplesresilience.com.
- Any applications or software we offer.
- Online forms and surveys you may complete.
- Email communications and newsletters from our team.
- Interactive features such as live chat, comments sections, and forums.
- Services accessed through links on our website, but please note that this policy does not apply to third-party platforms, and their privacy practices may differ.
Processing Activities
Our Privacy Policy governs various user activities, including:
- Account Creation: When you sign up for an account, we collect your name, contact details, and login credentials.
- Service Usage: We track how you interact with our services, including the features you use, the frequency of access, and any feedback provided.
- Payments: If you make a purchase or donation, we process payment information securely to facilitate transactions.
- Communication: We may reach out to users via email, phone, or text messages for support, updates, or promotional purposes (with your consent).
Personal Data Collection
We collect several types of personal data to enhance and personalize your experience with us:
- Account Information: This includes user names, passwords, security questions, and account settings.
- Payment Details: Credit/debit card numbers, expiration dates, and billing addresses for transaction processing.
- Financial Data: We may store bank account information if you choose to set up direct debits or recurring payments.
- Purchase History: Records of your transactions with us, including products or services purchased, quantities, and prices.
- Mobile Device Identifiers: Unique identifiers from your mobile device (if you access our services on a mobile device).
- Location Data: Information about your location when using our services, such as GPS coordinates.
- Feedback and Reviews: Any comments, suggestions, or ratings you provide to improve our services.
- Social Media Profiles: If you choose to connect your social media accounts, we may access your public profile information.
- Product Preferences: Data about the products or services that interest you, including browsing history and search queries.
We collect this data through direct user input, automated tracking tools (like cookies), and third-party providers who assist us in delivering our services.
Cookies and Tracking Technologies
To enhance your experience on our website, we use cookies and similar tracking technologies:
- Strictly Necessary Cookies: These are essential for the basic functionality of our website, ensuring secure sessions, and enabling navigation.
- Preference Cookies: Used to remember user preferences, such as language settings or display configurations.
- Analytics Cookies: Help us understand how visitors use our site, providing insights for improvement through analytics platforms.
Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.
Data Retention and Deletion
We adhere to data retention policies that are in compliance with applicable laws and industry standards:
- Personal data is retained as long as necessary for the purpose it was collected or as required by law.
- Once the retention period expires, or when data processing is no longer necessary, we securely delete or anonymize your personal data.
Security Measures
We prioritize the protection of your personal data and implement robust security measures:
- Encryption: We use encryption protocols to secure data transmission and storage, ensuring that sensitive information remains confidential.
- Access Control: Only authorized personnel have access to personal data, and they are bound by confidentiality agreements.
- Regular Audits: We conduct regular security audits and penetration testing to identify and mitigate potential vulnerabilities.
- Data Backup: Regular backups of our systems ensure data recovery in the event of a breach or system failure.
Children’s Privacy
We do not intentionally collect or seek to obtain personal data from children under 18 years of age. If you are a parent or guardian and believe we have collected such information, please contact us, and we will take steps to delete it.
Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal data:
- Access: You can request access to the personal data we hold about you and its processing details.
- Rectification: If your data is inaccurate or incomplete, you can ask for corrections or updates.
- Erasure (Right to be Forgotten): In certain circumstances, you may request the deletion of your personal data.
- Restriction: You have the right to restrict the processing of your data in specific cases.
- Portability: Upon request, we will provide a copy of your personal data in a structured format for portability.
- Objection: You can object to the processing of your data for specific purposes.
- Non-Discrimination: You have the right to be free from discrimination when exercising any of your data protection rights.
To exercise these rights, please contact our Data Protection Officer at [email protected] or through postal mail to:
Christian Couples Therapy Gilbert
Data Protection Team
[Address]
Changes to Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any significant changes will be notified on our website, and updated policy versions will be available upon request.
Contact Information
If you have any questions, concerns, or requests regarding your privacy, please contact us:
- Email: [email protected]
- Postal Mail: Christian Couples Therapy Gilbert, Privacy Team, [Address]
By using our services, you acknowledge and agree to the terms outlined in this Privacy Policy. We are committed to protecting your privacy and ensuring a secure experience on our website.